Does this company say it limits sales to help meet demand?
We didn’t find any limited sale statements on Express Test’s website.
Social media reviewsOn its Facebook page Express Test displays an overall review rating of 2.9 out of 5. On Twitter we found around 15 negative customer comments, dating back to 15th August, including poor customer service and delays in accessing QR codes for passenger locator forms.
Express Test returns test pricing as listed on websiteGreen list day 2 PCR test (on site): from £69 (£79 for home tests)Amber list day 2 PCR test (on site): from £69 (£79 for home tests)Amber list day 2 & 8 PCR test (on site): from £129 (139 for home tests)Test to release day 5 test (on site): from £69Day 2, 5 and 8 test package (on site): from £189
Is it a fully accredited provider?Project Screen by Prenetics appear on the government’s list of Covid-19 testing firms, but it is not fully accredited. It uses laboratories which are UKAS applicants or accredited, and transparently list more specific information about the levels of accreditation on their website. The firm says its cheaper antigen test, which can be taken on holiday with you, is not suitable for all destinations.
Are both delivery and in-person tests available?Yes – you can order an at-home kit, or you can visit an on site ‘pod’ for fit to fly and day 5 test to return tests.
Does it grant refunds?In some instances. You’ll get a full refund if you cancel a home test kit and it has not yet been dispatched. Even if you cancel within 2 months of it being dispatched, you’ll get a partial refund (minus a £20 admin fee), as long as you haven’t activated the test. The company does not provide refunds for antigen tests if the test kit has already been dispatched. If your country moves to green from amber, you’ll be refunded for tests you didn’t need.
For pod appointments, you’ll get a full refund as long as you cancel with at least 24 hours’ notice (otherwise you’ll be charged in full).
Discount options from airlines / tour operatorsVirgin Atlantic say it has partnered with Project Screen by Prenetics to provide Covid-19 tests, and claim that “Prenetics offers reliability, and fast turnaround times”.
Discount codes:Virgin Atlantic discounts are applied automatically when booked through their link. Inghams offers a 5% discount with code PreneticsHotelplan
Does this company say it limits sales to help meet demand?We did not find specific mentions of limited sales.
Social media reviewsNo Facebook rating was visible on the Project Screen by Prenetics Facebook page. On Twitter’s Latest page we found around 4 negative reviews since April 2020.
Project Screen by Prenetics returns test pricing as listed on websiteDay 2 test kit (home): from £79Day 2 and day 8 test kit (home): from £154Day 5 test to release test kit (home): from £79Day 5 test to release (on site): from £99
Should I book a covid test with Randox?
Is it a fully accredited provider?One of the UK’s largest providers, Randox appear on the government list of test providers, meaning it meets the minimum requirements for providing Covid-19 testing. However, it does not appear on UKAS’s list of fully accredited providers.
Are both delivery and in-person tests available?Yes. The firm offers at-home test kits, clinics and also runs Express Testing in Liverpool, Manchester, London Stansted and East Midlands Airports.
Does it grant refunds?In specific instances. If you cancel a clinic appointment with at least 24 hours’ notice you’ll be refunded. Randox states in its terms and conditions that it is unable to offer refunds for unused test kits.
Discount options from airlines / tour operatorsRandox is partnered with numerous airlines and tour operators including RyanAir, Easyjet, Tui, British Airways and more. First Choice says it has vetted Randox for quality and recommends the provider along with two others on its website.
Discount codes:RyanAir customers should use code FLYRYANAIR to access discounted prices (listed below); British Airways offers £43 tests with code BritishAirways43; Easyjet offers £43 tests with code easyjet2021; Saga offers £43 tests with code SAGA; Tui offers £43 tests with code TUI2021; Inghams offers £43 code HPRX; Co-operative Travel offers one-off codes to customers for £48 PCR tests, £96 day 2 and day 8 bundles and £20.83 pre-return to UK antigen tests.
Does this company say it limits sales to help meet demand?We didn’t find any limited sale statements on Randox’s website.
Social media reviewsNo Facebook rating was visible on the Randox or Randox Health Facebook pages, which isn’t a great sign for a company as large as this. We found five negative comments mentioning Randox in just a few hours (the firm is very frequently mentioned on Twitter by customers). Comments mostly touched on concerns about overflowing or inaccessible test dropboxes. Randox says it continues to increase the number of dropboxes across the UK and is increasing the frequency of box collections.
Randox returns test pricing as listed on websiteDay 2 test (home): from £43 with discount codeDay 2 test (on site): from £60Day 8 test: from £43 with discount codeDay 8 test (on site): from £60Day 2 and 8 bundle (home): from £86 with discount codeDay 5 test: from £43 with discount codeDay 5 test (on site): from £60Amber travel pack including 1 x pre-departure (from UK), 1 x day 2 PCR, 1 x day 8PCR Test (home): from £129 with discount codeFully vaccinated amber travel pack including including 1 x pre-departure PCR (from UK) and 1 x day 2 PCR (home): from £86 with discount code
Should I book a covid test with Testing For All?
Is it a fully accredited provider?Testing For All appears on the government’s list of test providers, meaning it meets the minimum standards, but is not yet fully accredited. It’s also a not-for-profit, claiming a mission to “make COVID-19 testing accessible and affordable to anyone who needs it”.
Are both delivery and in-person tests available?No. Testing for All only provides at-home swab tests.
Does it grant refunds?Yes, in certain circumstances. If your travel plans change and your new preferred date isn’t available due to sale quotas, Testing for All will provide a refund. This refund will be in full if you cancel before the kit is dispatched. If you cancel after it has been dispatched, Testing For All says it will only grant a partial refund.
The refund policy also stipulates that it will provide a refund if Testing For All cannot provide results (as long the quality of your swab sample is not the reason for the failure).
Discount options from airlines / tour operatorsTesting For All does not currently list any airline or tour operator partners on its website.
Discount codes:We aren’t aware of any existing discount codes for Testing For All, but on its website it claims it prices tests at the minimum cost it can, based on the volume of testing.
Does this company say it limits sales to help meet demand?Testing For All’s website claims the provider sticks to “strict sales volume quotas”. You’ll notice certain travel dates are listed as ‘sold out’ on the booking page, and Testing for All explains that this is in order to match the number of tests its laboratory partners can process.This system is intended to ensure Testing For All delivers your test results on time.
Social media reviewsTesting for All is currently scoring 4.5/5 on its Facebook page. Twitter’s Latest page showed comments dating back to 6th August, 13 of which were negative comments. These negative comments mostly mentioned delays in receiving confirmation emails – something the firm addressed on 15th August and is working to fix. If your confirmation email is late, it has explained that the Order Code for passenger locator forms is visible on your order confirmation page.
Testing For All returns test pricing as listed on websiteDay 2 test (home): £48Day 2 and 8 package (home): £89Flexible PCR test (home, suitable for fit to fly certificates and test to release if performed with video consultation): £79
A note on pricingWe have listed the cost of UK arrivals PCR tests and test bundles below. All prices were correct on 25/08/2021 and may be subject to change. Prices listed may or may not reflect actual costs at checkout – a Which? Investigation published in June showed that some test providers quoted unobtainable prices on websites, with gaps between advertised and actual costs.