Should I book a covid test with Breathe Assured?

Should I book a covid test with Breathe Assured?

Is it a fully accredited provider?Breathe Assured appears on the government’s list of testing providers for green list day 2 tests, meaning it meets the government’s minimum requirements. But specific information about Breathe Assured’s level of UKAS accreditation wasn’t readily available on the site, and it doesn’t appear on UKAS’ list of fully accredited providers.

Breathe Assured does not provide PCR tests – instead, it provides vouchers for its customers to book PCR tests through Randox.

Are both delivery and in-person tests available?No. Breathe Assured only offers supervised virtual appointments using an at-home test.

Does it grant refunds?Mostly, no. Breathe Assured says it is unable to accept returns or provide refunds on tests unless faulty. If a void result returns, it will send a replacement test.

Discount options from airlines / tour operatorsIf you book directly with Randox (Breathe Assured’s provider), you can access £43 tests using a discount code from a Randox travel industry partner. Scroll to find these below under ‘Should I book a covid test with Randox?’.

Discount codes:British Airways discount automatically applied at checkout.

Does this company say it limits sales to help meet demand?As it only offers attended tests these are limited to booked virtual appointments.

Social media reviewsNo Facebook rating was visible on the Breathe Assured Facebook page. We found around 13 negative reviews on Twitter’s Latest page for tweets mentioning Breathe Assured, a number of which mentioned that nurses hadn’t attended virtual supervision appointments.

Breathe Assured returns test pricing as listed on websiteDay 2 PCR test, partnered with Randox (home): £45At-home day 2 and day 8 PCR tests, partnered with Randox (home): £90At-home day 5 test to release, partnered with Randox (home): £45

Should I book a covid test with C19 Testing?

Is it a fully accredited provider?C19 Testing appears on the government’s list for Covid-19 travel test providers, meaning it meets minimum standards. It is partially accredited (stage 2 UKAS) and awaiting final approval for their UKAS stage 3 accreditation.

C19 Testing guarantees results for outbound and day 5 test to release PCR tests in under 24 hours, including a refund if it fails to provide results in time.

Are both delivery and in-person tests available?No – an in-person service is not available with C19.

Does it grant refunds?Yes. C19’s refund policy is the most generous we found. Along with guaranteed 24 hour results for day 5 tests to release and outbound PCR tests, C19 offers refunds if day 2 and day 8 results are returned late and a customer is adversely affected by the delay. It will also provide refunds for non-conclusive/void tests if the customer doesn’t choose to retest.

If you decide to cancel an order before it’s dispatched you’ll receive a full refund. If you miss this deadline, you will still receive a partial refund, minus a fee per kit to cover postage.

Discount options from airlines / tour operatorsWe didn’t spot any discount codes but C19 is offering free UK entry antigen rapid tests with all outbound PCR tests.

Does this company say it limits sales to help meet demand?No, but C19’s comprehensive refund policy gives some indication of confidence in their ability to fulfil customer orders.

Social media reviewsNo Facebook rating was visible on the C19 Facebook page. We spotted around 3 negative tweets mentioning C19 displayed on twitter’s Latest page relating to delays in response from customer services and order processing errors.

C19 returns test pricing as listed on websiteDay 2 test (home): £89Day 8 test (home): £89Day 2 and 8 test bundle (home): £169Day 5 test to release (home): £99

Should I book a covid test with Chronomics?

Is it a fully accredited provider?Chronomics appears on the government’s list of testing providers meaning it meets minimum standards. But it is not fully accredited, and we did not find specific information about the level of Chronomics’ UKAS accreditation on its website.

Are both delivery and in-person tests available?No. Chronomics only provides at-home swab tests.

Does it grant refunds?Yes. For those who no longer wish to use their test, Chronomics suggests “tailored advice”, but says it will offer refunds for unopened or unused tests. It’s possible to cancel an order up until 3pm the day before the testing kit is due to be shipped.

Discount options from airlines / tour operatorsChronomics have partnered with Tui / First Choice to provide cheaper testing packages for their customers, and First Choice says it has vetted the test provider. Note that this service is currently available for holidays up until the end of November. Jet2 and British Airways list the provider on their website.

Discount codes:Test packages for Tui / First Choice customers begin at £10 for antigen tests and £20 for a Green list package. British Airways automatically applies a discount at checkout if booked through its affiliate link. Jet2 Holidays offers £79 tests using the code holiday8.

Does this company say it limits sales to help meet demand?Not really. We didn’t find any mention of limited sales on Chronomics’ website, although its terms and conditions did say Chronomics may not accept an order, and that this may be due to “unexpected limits on our resources which we could not reasonably plan for.”

Social media reviews:No Facebook rating was visible on the Chronomics Facebook page. We found 18 negative comments about Chronomics on the latest page of Twitter mentions for the firm. The earliest tweet on the page dated back to 24th July.

Which? Is aware of Tui customers who have not received tests booked with Chronomics on time and been unable to take their holiday. Tui will allow customers who don’t get their test back in time to amend their holiday dates for free.

Chronomics returns test pricing as listed on websiteDay 2 test (home): £89Day 2 / day 8 test bundle (home): £170Day 5 test to release (home): £99Green list bundle (antigen test to return and day 2 PCR test, home): £98.75Amber list bundle (antigen test to return, day 2 PCR test and day 8 PCR test, home): £173.75

 

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